Use cases
Validation of completed works on drinking water networks
The use of digital inspection, data capture and GIS-enabled field solutions has become essential for ensuring transparency throughout the acceptance process, validating asset compliance and maintaining reliable information for future network operations and asset management.
The validation of completed works on drinking water infrastructure is far more than an administrative process. It directly affects the quality of asset data, the efficiency of future maintenance activities and, ultimately, the continuity of service delivered to customers.
In practice, this stage is often challenging. Data provided by contractors may not always accurately reflect field conditions, leading to issues such as inaccurate asset locations, incorrectly recorded equipment, incomplete asset attributes or inconsistencies within the asset database.
In addition, organisations frequently work with different data models, standards and data management practices, which can result in variations in data quality and consistency.
Without a structured validation process, the acceptance stage can become a significant risk, introducing long-term errors into GIS, asset management and operational systems.
Verifying the compliance of assets and equipment installed on drinking water networks
The first step in the acceptance process is to verify that completed assets and infrastructure meet project specifications and operational requirements.
In drinking water networks, this typically includes:
- verifying newly installed pipelines
- inspecting valves and isolation assets
- identifying and validating service connections
- checking specialist equipment such as fire hydrants, pressure control valves and other network assets
These inspections are essential to ensuring reliable water distribution, operational performance and service continuity.
With Dotic’s solutions:
- field teams carry out inspections directly on site using ConnectField
- every asset is accurately geolocated
- technical characteristics and installation details can be verified
- findings are fully documented through photographs, observations and asset attributes
The information is structured and captured from the outset of the acceptance process, eliminating the need for manual re-entry and reducing the risk of errors.
Identifying discrepancies between field conditions and delivered asset data
In infrastructure projects, discrepancies between delivered asset data and actual field conditions are common.
In drinking water networks, these discrepancies may include:
- inaccurate asset locations
- incorrectly recorded service connections
- missing or incorrectly identified equipment
- incomplete or inconsistent asset attributes
Such issues can have a direct impact on future operations, particularly during emergency responses, leak repairs and maintenance activities.
Identifying these discrepancies before assets are accepted and integrated into operational systems is essential to ensuring accurate asset information and reliable network management.

With Dotic’s solutions:
- discrepancies and data issues are recorded directly in the field using ConnectField
- each issue is geolocated and linked to the relevant asset
- information is automatically synchronised with ConnectServices
This immediate flow of information helps prevent data loss, improves the accuracy of inspection findings and ensures that all stakeholders have access to the latest information throughout the acceptance process.
Structuring and validating asset data before integration
Consistent and well-structured asset data is essential for the effective management of drinking water networks.
However, in practice:
- data may be produced by multiple contractors and stakeholders
- levels of data quality and completeness can vary significantly
- critical asset information may be missing, inconsistent or incorrectly recorded
As a result, asset data often needs to be reviewed, validated and standardised before it can be integrated into operational systems.
With Dotic’s solutions:
- asset data collected during acceptance inspections can be validated using ConnectControl
- data quality issues and inconsistencies are identified automatically
- information can be enriched, corrected and standardised before integration
- teams gain a clear view of overall data quality and completeness
This process helps ensure that asset information is accurate, reliable and ready for integration into GIS and asset management systems.
Centralising and leveraging acceptance inspection data
Once inspections and acceptance checks have been completed, the resulting information must be accessible and actionable for all stakeholders involved in the project.
With Dotic’s solutions:
- acceptance inspection data is centralised within ConnectServices
- assets, inspection findings and identified issues are displayed on interactive maps
- teams can review and analyse inspection results in a shared environment
- validation and approval processes can be completed from the office
This centralised approach accelerates decision-making, improves collaboration and helps ensure a more reliable and efficient acceptance process.
Ensure full traceability of acceptance and handover activities across drinking water networks
For drinking water network construction, renewal and maintenance projects, acceptance activities are often carried out within a contractual, regulatory and quality assurance framework.
Maintaining full traceability throughout the process is therefore essential.
With Dotic’s solutions:
- every inspection and verification activity is recorded and archived
- field observations are retained and easily accessible
- approvals, rejections and validation decisions are fully tracked
- supporting evidence, including photographs and collected data, is securely stored
This complete audit trail helps strengthen collaboration between stakeholders, supports compliance requirements and provides clear justification for decisions made during the acceptance and handover process.
Ensuring a smooth transition to network operations
A well-structured acceptance process helps ensure:
- compliance of installed assets and infrastructure
- accurate and reliable asset information
- precise location data for network equipment
- efficient and effective future maintenance and operational activities
In drinking water networks, these factors are essential to maintaining service continuity, reducing operational risks and ensuring that teams can respond quickly and effectively when issues arise.
An integrated step in the drinking water network management lifecycle
The acceptance of completed works on drinking water networks is a critical step in ensuring both infrastructure quality and the reliability of associated asset information.
In an environment where data quality, asset visibility and operational readiness are essential, a structured acceptance process helps ensure that newly installed infrastructure is compliant, accurately documented and ready for service.
By connecting field inspections, GIS and asset management processes, water utilities can improve data quality, strengthen operational efficiency and maintain greater control over their network assets throughout their lifecycle.
Data quality control
- Verify data compliance and consistency before integration into and use within the GIS
Managing defects and corrective actions
- Identify defects and track corrective actions through to resolution
Planning and tracking field interventions
- Organise and prioritise corrective actions in the field

