Use cases

Drinking water project monitoring and asset data quality management

Monitoring construction and maintenance activities across drinking water networks is essential for ensuring infrastructure quality, maintaining reliable asset information and supporting uninterrupted service delivery.

Dotic's solutions are designed to provide practical operational support both in the field and in the office, helping teams manage projects, improve data quality and maintain full visibility throughout the lifecycle of network assets.

Whether constructing new assets, renewing existing infrastructure or carrying out maintenance activities, water utilities must maintain effective oversight of field operations while ensuring that asset information remains accurate and up to date.

In practice, these activities are often challenging. Projects may involve multiple teams and contractors, assets can be difficult to locate accurately, and data may be incomplete, inconsistent or recorded using different standards and formats.

Establishing a structured approach to project monitoring helps organisations improve operational control, maintain a more accurate understanding of their network and ensure that asset information remains reliable for future operations, maintenance and asset management activities.

Specific challenges of drinking water networks

Drinking water networks are constantly evolving as new assets are installed, existing infrastructure is renewed and maintenance activities are carried out across the network.

With Dotic’s solutions:

field data is synchronised directly with ConnectServices
network assets and project activities are visualised on interactive maps
teams can access the latest view of the network at any time
updates are shared across departments and stakeholders

This continuous flow of information helps maintain an accurate and reliable asset information system, providing a trusted foundation for operations, maintenance and long-term asset management.

Verifying compliance with asset data standards

Asset data must be validated before it is integrated into operational systems.

With Dotic’s solutions:

asset data is automatically analysed and validated using ConnectControl
inconsistencies and data quality issues are detected systematically
compliance with defined asset data standards and validation rules can be assessed
detailed data quality reports are generated to support decision-making

This process helps ensure that the information used to manage drinking water networks is accurate, consistent and reliable.

By validating data during project delivery and field operations, organisations can improve asset information quality from the outset and reduce the risk of issues affecting future network management activities.

Managing data quality issues and supporting safer field operations

Discrepancies between field conditions and asset data should be identified and addressed as quickly as possible.

With Dotic’s solutions:

issues and inconsistencies are identified and accurately geolocated
defects and outstanding actions are tracked within ConnectServices
teams can manage and prioritise corrective actions efficiently
field interventions and follow-up activities are fully recorded and traceable

This structured approach helps improve infrastructure quality, maintain reliable asset information and reduce the operational risks associated with future field interventions.

Planning interventions based on accurate network information

Effective intervention planning depends on having an accurate and up-to-date understanding of the network.

With Dotic’s solutions:

teams can visualise priority areas directly on interactive maps
interventions can be prioritised according to operational needs, including leaks, maintenance activities and infrastructure projects
project progress and field activities can be monitored in real time
plans can be adjusted dynamically based on field feedback and updated asset information

By relying on accurate network data, organisations can improve operational planning, allocate resources more effectively and maintain greater control over field activities across the network.

Improving network management and operational performance

Establishing a structured approach to project monitoring helps organisations:

improve their understanding of network assets and infrastructure
maintain accurate and reliable GIS and asset data
reduce the risk of operational errors during field interventions
optimise maintenance and renewal activities
support better investment planning and decision-making

Project monitoring therefore becomes a key driver of operational performance, helping water utilities improve network reliability, enhance asset management and make more informed decisions throughout the lifecycle of their infrastructure.

An integrated step in the drinking water network management lifecycle

Project monitoring across water networks goes far beyond tracking construction activities.

It creates a direct link between field operations, asset information and management systems, helping organisations maintain accurate data and improve the long-term performance of their infrastructure.

By adopting a structured approach to project monitoring, water utilities can improve operational efficiency, strengthen data quality and gain greater control over their network assets throughout their lifecycle.