Use cases

Utility network field operations planning and operational management

In utility and infrastructure projects — including telecommunications, drinking water, wastewater, electricity and road networks — field intervention planning is essential for organising field operations and ensuring operational continuity.

Whether for construction works, maintenance operations or corrective actions, teams must coordinate field interventions, prioritise operational tasks and monitor progress efficiently.

In practice, field operations planning can quickly become complex due to geographically dispersed infrastructure assets, multiple stakeholders and constantly evolving field data.

The interoperability of Dotic’s solutions enables organisations to plan, coordinate and monitor all field operations within a connected GIS-driven environment.

Organise field operations using geospatial field data

Effective field operations planning relies on accurate knowledge of the network and reliable field data.

Teams must be able to:

identify areas requiring intervention
locate the relevant infrastructure assets
prioritise operational tasks
coordinate actions between multiple stakeholders

Planning is not limited to scheduling activities — it also depends on having a clear operational view of network and infrastructure data.

With Dotic’s solutions:

field data collected through ConnectField is immediately operational and usable
infrastructure assets are visualised within ConnectServices through GIS-based mapping interfaces
teams benefit from a clear and continuously updated view of the network

This approach enables organisations to structure field operations based on real field conditions rather than static planning data.

To improve operational visibility and help teams better understand field conditions, ConnectServices also integrates Google Street View and Panoramax visualisation capabilities.

Prioritise field interventions based on operational requirements

Not all field interventions have the same level of priority.

Organisations must be able to distinguish between:

critical anomalies requiring rapid corrective action
defects identified during inspections and quality control operations
routine maintenance activities
planned field interventions

With Dotic’s solutions:

anomalies detected in the field or through data quality control are centralised within a single environment
teams can filter and classify interventions according to their level of criticality
priority areas can be identified quickly and efficiently

This prioritisation process helps optimise operational resources and reduce intervention response times.

It also improves operational visibility without increasing the complexity of the tools used by field and management teams.

Plan and monitor field interventions within a GIS environment

Integrating a planning tool directly within the web GIS environment makes it possible to monitor all operations carried out on the network without multiplying or complicating operational tools.

With Dotic’s solutions:

field interventions are geolocated directly within ConnectServices
teams can monitor the progress of operations in real time
information is shared across all stakeholders involved in the project
operational actions can be adjusted according to evolving field conditions
all updates are integrated directly into the geospatial database and fully historised

The objective is not to replace advanced scheduling software, but to leverage geospatial data as a powerful operational layer for managing and coordinating field interventions efficiently.

Ordinateur avec la plateforme ConnectServices et portable avec l'application ConnectField

Use geospatial data to drive field interventions

Data analysis helps organisations identify:

areas requiring priority intervention
recurring anomalies and infrastructure issues
operational and maintenance trends across the network

With the analytical capabilities integrated into ConnectServices:

teams can query and explore geospatial data, including through the AI assistant
identify operational patterns and recurring issues
support and optimise operational decision-making

These capabilities improve operational visibility and help organisations optimise the planning and coordination of field interventions over time.

A key step in the infrastructure asset management lifecycle

By relying on tools connected to both field operations and GIS data, organisations can structure operational workflows, improve team coordination and optimise field interventions.

Field operations planning is part of a broader infrastructure management process: